Terms of service

Last Updated: May 5, 2025

Welcome to The Haus Royale! These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our site.

1. General Use

The Haus Royale provides pet accessories and apparel for purchase. By using our site, you confirm that you are at least 18 years old or have permission from a legal guardian.

2. Orders & Payments

  • All orders are subject to availability and confirmation of payment.
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.
  • Prices are subject to change at any time without notice.

3. Shipping & Returns

Each piece from The Haus Royale is crafted with intention and care, and all purchases are considered final sale. We do not offer refunds, exchanges, or cancellations.
However, your satisfaction is paramount. Should you experience any issues with your order, we kindly ask that you reach out to us within 14 days of delivery. While we are unable to accept returns, we are committed to providing a thoughtful resolution and will do our utmost to ensure your experience reflects the standard of The Haus Royale.

4. Product Use & Safety Disclaimer

  • The Haus Royale's necklaces and jewelry are decorative accessories only. They are not collars and should not be used for walking, restraining, or tethering your pet.
  • These items are designed for supervised wear and should be removed during rough play, sleeping, or unsupervised activity.
  • Pet parents are responsible for determining the suitability of these products for their pets.

5. Intellectual Property

All content on The Haus Royale website, including images, text, logos, and designs, is our property or used with permission. You may not copy, distribute, or use any content without written consent.

6. Limitation of Liability

The Haus Royale is not responsible for:
  • Any damages resulting from the use or inability to use our products or website.
  • Injury, harm, or misuse caused by using our products in unintended ways.
  • Third-party links or services accessed through our website.

7. Changes to These Terms

We may update these Terms from time to time. Continued use of our website after changes means you accept the updated Terms.

8. Contact Us

If you have any questions about these Terms, please contact us at:

📧 emailus@thehausroyale.com


Thank you for being part of The Haus Royale!